In construction, whether you are a developer, an
architect, an engineer, a contractor, a subcontractor, or a project
manager, you may incur liability when doing your work. Liability in
the context of a construction project is typically substantial. As
such, carrying liability insurance becomes a practical necessity for
your business and one way to manage your risk. In some cases,
liability insurance is a requirement under the contract.
Once you have made the decision to purchase
liability insurance, trying to decide on which liability policy to
purchase, how much insurance to obtain and for how long can be an
intimidating process. The purpose of this article is to provide the
reader with some practical advice and suggestions on this important
but potentially complicated process.
1. Understand The Insurance
Policy
It is surprising that many who purchase insurance do not actually
know what is covered under the policy or, worse yet, they make
assumptions about coverage which are inaccurate. In choosing an
insurance policy, you should fully understand the scope and nature
of the insurance coverage offered. Here are some questions you may
want to ask:
(a) What time period does the policy
cover?
(b) Is the policy an occurrence-based policy or a "claims-based"
policy?
"Occurrence-based" insurance focuses on the
occurrence or negligent act that gives rise to the claim rather than
the time a claim is made. If it is an "occurrence-based" policy, as with most general
liability policies, then the policy triggered, is the one in place
at the time the injury or damage occurred. That means that in order
to have insurance for a particular loss, you must have insurance in
place at the time the loss occurred.
"Claims-made"
insurance focuses on the time when a claim is made against the
insured. If the policy is a "claims-made" policy, as with most
professional liability insurance, then the policy which is called
upon to respond to a claim for a loss is the policy that is in place
at the time the claim is made, and not at the time the loss
occurred. In other words, to be covered for a loss under this type
of policy, you must have a policy in place at the time another party
makes a claim against you.
(c) What types of
claims are covered?
Under professional liability policies, a
distinction is made between services customarily performed by an
architect or an engineer, or professional services for which the
architect or engineer is qualified. For the latter case, if the
qualification of the architect or engineer to perform the service
specified are questionable, coverage may be denied.
Most general liability policies cover claims for
sums " . . . that the insured becomes legally obligated to pay as
compensatory damages because "bodily injury" or
"property damage" to which [the] insurance applies. The
reader should appreciate that many of the words in the insuring
language have been judicially considered and interpreted by our
courts.
(d) What activities
are covered by the policy?
Not all of the duties required of a professional
under the contract may be covered by the policy.
General liability policies typically exclude
coverage for replacement or repair of the insured’s work. "Business
risks" exclusions in commercial general liability ("CGL") policies
prevent the insured from recovering for faulty work.
(e) What are the
exclusions?
The key exclusions in standard CGL insurance
policies which are the most relevant to the construction industry
are those for the insured’s "contractual liability", the insured’s
"own property", the insured’s "work" or "product", and "impaired
property".
Errors & Omissions insurance policies usually
exclude claims arising out of:
i. the failure to complete drawings, plans,
specifications, reports or schedules on time or the failure to deal
with shop drawings in a timely fashion;
ii. infringement of any trademark or patent or
copyright;
iii. advice on insurance, suretyship or
bonding;
iv. estimates of construction costs, profit, return
on capital and so on;
v. the performance of services not usual or
customary for professional engineers or architects;
vi. pollution hazards as defined therein;
vii. participation in joint ventures, partnerships,
or associations with other entities (unless such entities are also
named insureds); and
viii. water ingress.
2. Know Your
Insurer - An insurance policy is only as good
as the insurer behind it.
(a) Claims handing and
defence capability:
- Construction claims are considered more complex. Do
the claims staff have the requisite experience?
- How are claims reported and processed?
- What are the qualifications and experience of the
claims personnel?
- How promptly does the insurer respond when a claim
is reported?
- How are defence lawyers selected?
(b) Does the insurer
provide other insurance related services?
Does the insurer provide continuing loss prevention
education?
(c) What is the
financial strength and permanence of the insurer?
This consideration is important because claims
often develop after a long delay and will take a long time to
resolve.
(d) Is the insurer
cost competitive with other insurers on similar
coverage?
Keep in mind that inexpensive insurance which
leaves gaps in coverage will not provide you with adequate future
security.
3. Full Disclosure To
The Insurer - Have you disclosed all material
facts to the insurer on which the latter will need to assess the
risk, including any known or suspected risks? Failure to do so can
disqualify you from coverage.
4. Is the monetary coverage adequate? This
factor should be considered in the context of what other insurance
is available at a particular time or on a particular project.
5. Is the deductible reasonable or
acceptable?
6. Contact a reputable insurance broker
- in Canada, insurance can be
purchased in one of three ways:
(a) directly from an insurance company;
(b) from an insurance agent, who represents a
single insurer and can offer only that company’s products; or
(c) through an insurance broker, who can offer a
choice of coverages and prices from various insurance companies, and
whose foremost duty is to his/her client.
Insurance brokers have knowledge about a broad
range of insurance products from a number of underwriters. They
typically also have industry specific knowledge so that they can
assist you with selecting what insurance coverage or risk management
may be required for your particular needs. In the event of a claim,
insurance brokers can assist you with the process of making a claim
for insurance coverage. More information about insurance brokers is
available on the website for the Insurance Brokers Association of
Canada at www.ibac.ca.
CONCLUSION
It is important to remember that an insurance
policy is a contract between the insurer and the insured.
Technically, the contracting parties can agree to insure anything
and everything. The realities of risk, however, have caused insurers
to typically not insure certain activities or events. The key
is to find the right balance; obtaining insurance for foreseeable
risk at a reasonable price. Effective risk management means not only
getting insurance, but getting the right type of insurance and
coverage in the circumstance, with the right insurer, for the right
price.
Samantha Ip