Strata Property law is more complex than one might think. Strata councils are essentially mini-governments meant to enforce the laws that govern their fellow owners and residents. That is hard enough, but then factor in that strata council members are all volunteers of varying employment and life experience levels. It’s a wonder that chaos doesn’t ensue.

Despite its efforts to be more accessible to “lay litigants” the Civil Resolution Tribunal (CRT) is a foreign process to most people. Add in the emotional toll of handling your own claim and watching too many fictional courtroom dramas, and strata councils find themselves panicking when it’s time to present their case.

Mayette wants to demystify the CRT and other court processes for clients, and she does so with experience, knowledge, and empathy. Her many years working as a litigation paralegal have exposed her to people who feel a little lost and frustrated.

With strata matters, clients are often fighting for something personal, and they want to be heard. Mayette can sense how a client wants their case handled and can collaborate with them in a way that makes them comfortable and confident but also gets the job done on time and to the client’s satisfaction.